Services

Institutional excellence according to the system

• Governmental excellence
• Vision Realization
• Distinguishing value
• The possibilities
• Assessment tools (capabilities, outcomes, incentives)

Institutional excellence according to EFQM principles

• Standards of Excellence Models
• RADAR Excellence Standards Assessment
• self evaluation
• Corporate Excellence Consulting (individual, group)

• Sheikh Khalifa Government Excellence Program
• Emirates Program for Excellence in Governmental Service

  (Global Star Rating System for Services / 7 Stars)

• Dubai Government Excellence Program
• Abu Dhabi Award for Excellence in Governmental Performance
• Ajman Government Excellence Award
• Sheikh Saqr Program for Government Excellence

• Customer Satisfaction / Customer Happiness
• Job harmony / happiness of employees
• Community studies analysis
• Mystery shopper
• Standard comparisons

• ISO 56002: 2019 Innovation Management System
• Business Continuity Management System ISO 22301: 2019
• Corporate Governance Management System BS 13500: 2013
• ISO 9001: 2015 Quality Management System
• Environmental Management System ISO 14001: 2015
• Occupational Health and Safety Management System ISO 45001: 2018
• Customer Complaints Management ISO 10002: 2018
• Department for Monitoring and Measuring Customer Satisfaction ISO 10004: 2018

• Qualification for individual distinction awards and honors
• Designing quality and excellence awards for institutions
• Report preparation and evaluation services
• Participate in prizes
• Designing development software maps And professional excellence

• Design and development of trips Clients
• Study the carrying capacity